Email support@jammy.to with your Jammy username and what happened. In the app, Settings → Get Help opens an email with your username and app version already filled in.
Common questions
- An album is missing. Search for it, then tap "Can't find it?" at the end of the results to request it. A link to the album (Apple Music, Spotify, Bandcamp, Discogs, or MusicBrainz) helps.
- Something about an album is wrong (cover, release date, tracklist, or artist). Scroll to the bottom of the album page and tap "Spot a mistake? Let us know".
- Reporting a review, list, comment, or profile. Tap the ••• menu on the review, list, or profile, or press and hold a comment, then choose Report.
- Blocking someone. Open their profile, tap the ••• menu, and choose Block. Settings → Account → Blocked Accounts lists everyone you've blocked.
- Importing or exporting your library. Settings → Data → Import Library, or Export Data for a copy of everything you've logged.
- Deleting your account. Settings → Account → Delete Account. Your account is deactivated right away and permanently deleted after 30 days. Log back in before then to restore it.
- Feedback and ideas. Settings → Send Feedback, or email feedback@jammy.to.
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